Bookings Policy

Business Information, Licensing & Insurance

Gavin Riseley Entertainment and Definitive Disco are trading name of Gavin Riseley, Self-Employed in The Republic of Cyprus with the registered business name of G R ENTS. Gavin Riseley has Public Liability Insurance to the value of €200,000 covering DJ, Live Music, Sound Lighting Equipment, Photo Video services, Magicians, Variety, Dance Comedy Act/Shows, Singers, Tribute Acts, Childrens Entertainment (Games, Mascots, Face Painting) and Pub Style Entertainment including Quiz, Bingo, Fun Casino Games. G R ENTS Registered Number: EE47603A. Gavin Riseley VAT Number: CY01344995F.

Service Charges & Payments

Service charges detailed are due for date(s) timings agreed. Additional service incurs additional Fees. All amounts detailed in this document are due in Euros and EXCLUDE VAT. Unless otherwise stated, advance deposits are a maximum of 20% and where requested, they are required to secure the booking. Deposits are non-returnable and only transferable within a 12 month period. If you/client need to pay with bank transfer, an official VAT invoice will be raised on request. Methods of Payment including our Bank Account details are provided within a booking confirmation email.

Sound Output

Regardless to who makes a request to ‘turn it up’, the rules and direction from the venue staff during the event are final. Neither Gavin Riseley Entertainment, nor its entertainment providers will be held liable for any consequence or penalty incurred, resulting from noise or sound output.

Equipment Usage, Supplier Interaction and Damages

When interactive equipment has been booked, guests are to follow the rules and direction from our operators / supervising staff at all times. Our 360 Video Booth is designed only to capture your pose and substantial movement such as bouncing, jumping and dancing whilst on the booth platform is strictly forbidden. DJs should not be approached other than to make a special song request; Live Musicians and Bands are to be uninterrupted during performance (unless otherwise interacting with guests by choice). Some fairground rides and activities carry height and weight restrictions and use maybe subject to additional rules during play. Our operating and management team reserve the right to refuse any guest deemed too reckless or intoxicated to ‘play safe’. Children should be supervised by parent/guardian at all times while using Bouncy Castles and Inflatable Activities. Any guest disobeying the rules or the direction of our DJ, Game Operators, Supervising staff, Musicians or Entertainment Management team will be barred from use of games and or Entertainment Activities. All costs for equipment damage caused by careless, intoxicated, non-rule abiding guests, or child’s-play will be the Clients full responsibility.

Cancellation

On completion of a Booking Confirmation Contract together with payment of any required deposit, you secure the date and we turn away other clients. If a booking is cancelled for any reason (with exception to uncontrollable circumstances including but not limited to pandemic related Government restrictions), deposits will be retained. Bookings cancelled within 21 days of the event date or in the event of a ‘no-show’ or non-communication of a cancelled wedding or event will incur additional cancellation fees, up to 50% of the outstanding balance, due to complete loss of business.

 

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